FAQ

    How do i create shipment?

    To create a shipment, send us your package’s contents, dimensions and weight via email or web chat or call us at our 24hrs contact number.

    What type of shipping does MyWay offer?

    We provide Air and Sea Cargo shipment between Africa and Canada.

    What can I do to prevent delays and ensure a smooth process of the shipment?

    A proper packaging, description of shipment and correct contact details will save a lot of delays.  Also, packages ready before noon guarantee same-day shipping.

    What is the benefit of shipping with MyWay?

    We offer the most affordable door-to-door delivery services across Canada. In addition, we offer a personalized and simplified shipping process at all times. 

    Can you ship my vehicle internationally?

    Yes. We can ship your vehicle across Canada and to selected international locations. 

    Do you have warehouse where I can drop off the cargo?

    Yes. Our drop-off location is in Ikeja, Lagos: Nigeria and other selected locations in Canada. If there is none close to you, we will pick you up at your door for free.

    What are the payments options?

    You can pay online, over the phone, via a POS machine or e-transfer. We accept all credit cards, but they are subject to various card fees. 

    Are there types of package/cargo that cannot be shipped?

    Yes. Some items can not be shipped internationally due to authorities’ regulations which change often. 

    We will review your items to be shipped and advise accordingly before payment.